Union Railway Budget 2013 - Highlights

 Toll free number to address grievance is 1800111321
 No increase in passenger fares
 Marginal increase in Reservation Charges & Cancellation Charges
 Seek to fill 1.52 lakh vacancies in railways this year. 47,000 vacancies for weaker sections and physically  challenged to be filled up soon
 Increase charges for superfast trains and tatkal booking
 26 new passenger & 67 express trains to be introduced
 Concessional fare for sportsperson
 5 per cent average increase in freight

ISO certification for all rail kitchens

 Advance fraud control will be used for ticket sale
 Introduction of e-ticketing through mobile phones & SMS alerts to passengers 
 Introduction of Wheelchairs and escalators for the differently-abled.
 Free wi-fi facilities in select trains.
 More ladies specials in metros and a helpline number to be implemented