Toll free number to address grievance is 1800111321
No increase in passenger fares
Marginal increase in Reservation Charges & Cancellation Charges
Seek to fill 1.52 lakh vacancies in railways this year. 47,000 vacancies for weaker sections and physically challenged to be filled up soon
Increase charges for superfast trains and tatkal booking
26 new passenger & 67 express trains to be introduced
Concessional fare for sportsperson
5 per cent average increase in freight
ISO certification for all rail kitchens
Advance fraud control will be used for ticket sale
Introduction of e-ticketing through mobile phones & SMS alerts to passengers
Introduction of Wheelchairs and escalators for the differently-abled.
Free wi-fi facilities in select trains.
More ladies specials in metros and a helpline number to be implemented